Wireless Earphone, Headphone & Portable Speaker Repair Service by TREOO

S$0.00

I fully understand and agree to the terms & conditions of this modification/repair service as indicated in product/service description.

Customise Your Piece
Why You Should Get It
  • General repair of wireless in-ear earphones (IEMs), headphones or portable speakers
  • Typical repairs involve fixing charging problems, battery replacement or connectivity issues
  • We'll do our best to revive your beloved audio products
  • Repair will be done professionally in Singapore
  • 7 Days Warranty for repaired products against workmanship defects
Warranty
7 days (local)

Commonly asked questions. Here are the answers.

  • Repairs will be done in Singapore, with a short waiting time
  • If you are not sure if the repair can be done, drop us an email at info@treoo.com with the problem to check with us.
  • Repair fees varies, depending on the extent of damage or complexity of repair.
  • If repairs cannot be done upon final assessment, deposit fee collected will be refunded.
  • If serviceable parts need to be procured prior to repair, but repairs cannot proceed due to complications, only the labour fee will be refunded.
  • If repair procedure is completed but device still not able to work as it should possibly due to other reasons, there will be no refund. 
 

Terms and conditions

  1. We are not responsible for the pre-existing damage on your wireless earphones (IEMs), headphones or speakers.
  2. Repairs to be done specifically as per reported by you. We are not responsible for any loss of sound even after repair due to other underlying problems. Any complications that arise during or after the repair procedure shall be deemed to be an inherent issue before the point of repair.
  3. Assessments and repairs are done with understanding that the device would no longer hold up its original waterproof and dustproof ratings, users are advised to avoid contact with water and dust after the procedures.
  4. Price quoted may subject to change if there are further issues realised during internal assessment of the devices. (e.g. Found that driver is faulty instead of earlier diagnosed/suspected crossover damage, etc.)
  5. All repairs are done with the understanding that your device is already not functioning as it should. You allow us to attempt to salvage your device to the best of our technicians' ability with their years of repair experience, and we will not be held responsible for any complications that arise due to any pre-existing conditions/issues during the repair job.
  6. We will proceed with any modification/repair with due care. Some enclosures require extreme heat to dismantle, we will not be held responsible for any damage to housing or drivers at any point in time.
  7. No warranty is provided for all Batteries, for all battery replacement services in Wireless devices. 
  8. Our company shall not be liable for any injury, damage, loss, accident arising from the use of these repaired products at all times.
  9. We reserve the right to reject any repairs, restorations or modifications at any time.

 

Ways to send your wireless portable speakers, headphones or earphones for repair

  1. Walk in to drop off at our office, or
  2. Select to have our in-house courier pickup from you, or
  3. Send it by registered mail/courier.

    Click here for our office address and how to get there.
Product Availability Available
Lead time 1-2 weeks
Warranty 7 days (local)

If you're based in Singapore

  • spend $300 or more for free doorstep courier delivery1.
  • add a few more bucks, for an even quicker prioritised delivery.
  • self-collection is possible at our Showroom, based in Tai Seng. Find out where, and how to get to us here.
  • and yes, you may arrange your own 3rd party logistics to pickup your purchases on your behalf.
    GrabExpress, Lalamove, GoGoX, RydeSEND services are welcome.

 


 

Friends from Overseas, 

  • we do ship internationally.
  • shipping fees will be displayed during checkout.
  • do be aware of import tax/VAT that may apply.

 

Exclusions do apply. e.g. Bulky or odd sized products, products with gross weight 20kg and above, ex-demo products, products on clearance sales, orders that require installation/calibration, etc. We reserve the right to amend this list of exclusions at any time.

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Commonly asked questions. Here are the answers.

  • Repairs will be done in Singapore, with a short waiting time
  • If you are not sure if the repair can be done, drop us an email at info@treoo.com with the problem to check with us.
  • Repair fees varies, depending on the extent of damage or complexity of repair.
  • If repairs cannot be done upon final assessment, deposit fee collected will be refunded.
  • If serviceable parts need to be procured prior to repair, but repairs cannot proceed due to complications, only the labour fee will be refunded.
  • If repair procedure is completed but device still not able to work as it should possibly due to other reasons, there will be no refund. 
 

Terms and conditions

  1. We are not responsible for the pre-existing damage on your wireless earphones (IEMs), headphones or speakers.
  2. Repairs to be done specifically as per reported by you. We are not responsible for any loss of sound even after repair due to other underlying problems. Any complications that arise during or after the repair procedure shall be deemed to be an inherent issue before the point of repair.
  3. Assessments and repairs are done with understanding that the device would no longer hold up its original waterproof and dustproof ratings, users are advised to avoid contact with water and dust after the procedures.
  4. Price quoted may subject to change if there are further issues realised during internal assessment of the devices. (e.g. Found that driver is faulty instead of earlier diagnosed/suspected crossover damage, etc.)
  5. All repairs are done with the understanding that your device is already not functioning as it should. You allow us to attempt to salvage your device to the best of our technicians' ability with their years of repair experience, and we will not be held responsible for any complications that arise due to any pre-existing conditions/issues during the repair job.
  6. We will proceed with any modification/repair with due care. Some enclosures require extreme heat to dismantle, we will not be held responsible for any damage to housing or drivers at any point in time.
  7. No warranty is provided for all Batteries, for all battery replacement services in Wireless devices. 
  8. Our company shall not be liable for any injury, damage, loss, accident arising from the use of these repaired products at all times.
  9. We reserve the right to reject any repairs, restorations or modifications at any time.

 

Ways to send your wireless portable speakers, headphones or earphones for repair

  1. Walk in to drop off at our office, or
  2. Select to have our in-house courier pickup from you, or
  3. Send it by registered mail/courier.

    Click here for our office address and how to get there.
Product Availability Available
Lead time 1-2 weeks
Warranty 7 days (local)

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Wireless Earphone, Headphone & Portable Speaker Repair Service by TREOO
7 days (local)
S$0.00
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